Formula Networks have achieved ISO 9001:2000 certification for our quality management systems.

These systems control all our lines of business from the purchase of hardware, to our implementation of services.

QUALITY POLICY STATEMENT

It is the policy of Formula Networks to implement and continuously improve the company’s Quality Management System in order to:

• Understand and agree our customers stated and implied requirements, design and resource processes to meet them.
• Communicate performance of our quality management system, including customer satisfaction measurements, to all managers and staff.
• Monitor the service processes as agreed with the customer, (including the internal, customer and external environmental system elements).
• Prevent problems by planning and reviewing our processes, and when problems do occur, to address the root causes in order to eliminate them and prevent their re-occurrence.
• Continuously Improve our processes through audit and review in order to enhance the service to and satisfaction of our customers, managers, staff and the general public.